[Resolved] Tata Docomo — Wro commitment | |||
Dear team, I have purchased a tata dongle with number[protected] by paying the dongle price of inr 1200, when i purchased the salesman mentioned that you have total 10 gb data usage, but after sometime it got finishes and i asked customer acre about the same that its 5 gb in day time and 5 gb in night from 10 pm - 6 am. It never worked after 10 pm. I asked the customer care about the same so they mentioned its 5 + 5. I want to understand why the hell i was wrongly commited. I have paid for the device, thats why i havent paid the bill of 2 months. I will not pay the exact amount they are asking for, so ask the tata guys to give a final settlement amount and not cheat customers. Was this information helpful? | |||
Jan 22, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Dec 22, 2016 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. | |||
3 Comments | |||
Comments
I want incoming calls and outgoing details of my no. [protected]
Tata DoCoMo Customer Care's response, Dec 26, 2016
Verified Support
Dear Customer,
We request you to visit your nearest Tata Docomo store for better assistance in this regard.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We request you to visit your nearest Tata Docomo store for better assistance in this regard.
Thanks and Regards,
Customer Care
Tata DOCOMO.
My mobile no [protected] ..from last two days not receiving any sms..please check n do need full.
Tata DoCoMo Customer Care's response, Dec 27, 2016
Verified Support
Dear Customer,
We have forwarded your concern and ensure to get it resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have forwarded your concern and ensure to get it resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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We request you to visit your nearest Tata Docomo store for better assistance in this regard.
Thanks and Regards,
Customer Care
Tata DOCOMO.