Tata Memorial Hospital — Doctor's behavior & working procedure

Address:Mumbai City, Maharashtra, 400037

My mother is undergoing treatment in gi department (Hbb) for last one month. She is visiting radiology department for 4 times in last two week to take radiologist report on ct scan done by us at chitra scan centre, dadar. After spending almost 9-10hrs/day in hospital, doctor is unable give his view on that report. Every time he is saying that cd images are corrupted or its not uploaded properly or i have to concern senior doctors. They are literally torturing the patient by sending her here & there. Yesterday my sister was waited till 7.45pm in the hospital for any review on report, then also the doctor's answer was 'you should keep patience.'? After waiting for 4 day how he can ask for patience? Now he told me to do ct scan again. How i can spend 12k again on same thing? Doctor's behavior was really rude with my sister. Please suggest me what should i do more?
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Tata Memorial Hospital customer support has been notified about the posted complaint.
Oct 04, 2017
vira monteiro's response
i visited the tata hospital i'm not happy with service there should b trained staff
Complaint comments 

Comments

I miss vira monteiro wana volunteer from mon-fri . there's no body to answer your call. there should be telephone op to answer our grievances
there is a interview for volunteering how to go about i have no idea they make us dance in circles with no head or tail.

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    Tata Memorial Hospital  Phone
    +91 22 2417 7000
    +91 22 2414 6755
    +91 22 2414 6750
    Tata Memorial Hospital  Address
    Dr. E Borges Road, Parel, Mumbai, Maharashtra, India - 400012
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