[Resolved] Tata Motors — 150 celebration benefits advertisement deceiving.

Shiju Abraham

from Mumbai, Maharashtra

Website:

www.tatatiago.com

Dear sir/madam,

This letter is with regards to the advertisement posted on tata motors website that says on account of 150 years of celebration tata motors is providing special offers on entire range of tata cars. Also, get maximum benefits upto ₹93, 000.

I am looking to buy a new car and thus after i saw this offer, i went to tata dealer showroom sudharshan motors at bhiwandi, kalyan to enquire about one of the car tata tiago. And i was told by them that there is no benefit on tata tiago and the one showed in the advertisement on website is only for tata hexa which is a premium class vehicle.

My query is if there are no benefits provided on account of the tata celebration on all range of cars, why is it mentioned as such in your website, which is misleading. I spent my time on getting down to the showroom and found only to be decieved by the advertisement.

Sincerely,
Shiju abraham

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Jul 13, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

Tata Motors Customer Care's response Dear Shiju,

We apologize for the inconvenience caused to you. Please allow us to look into your concern by sharing your contact number with us, it will help us connect with you faster.

Regards,
The Tata Motors Team