Tata Motors — Bafna Dealership Baner - No Delivery & NO Advance Refund for 4 months

Address:

Warje Pune

I have booked Tata Nexon Petrol version on 4-Jan-2021 at BAFNA Showroom in Baner Pune (Address - Supreme HQ Ground floor Survey No .36, Pune - Bengaluru Hwy, Baner, Pune, Maharashtra 411045)

I have Booking receipt and commitment form.

In month of February when it is been informed that delivery will be delayed due to Bafna motors having conflict with Tata Motors I was told by Ganesh K (Agent who signed commitment form) that refund will come by Feb End. Ganesh K (+[protected]

Then I was told to contact Account Manager Sunil Bagde (+[protected] who did not do anything other than giving 2 more numbers [protected] / [protected]

Then I was given Store Manager Shekhar Patil (+[protected] Number in third week of February who assured to wait for a week and then refund will be processed (I kept writing to him and calling) and each time asked to wait for few more days till March end. He had given contact of Saurabh (+[protected] to follow up but Saurabh did not provide any info and gave one more number of some one very senior manager of Bafna motors Mahesh (+[protected] who also just promised he will look into but did NOTHING.

Shekhar Patil then he gave number of Rajesh Pandit (+[protected] as all refunds are processed through him and entire month of April he is keeping on telling new dates. As per him refund is queued but do not know when it will happen as Bafna did not keep any money in bank account to refund.

I need my Advance Money of 11000 / - Rs Back to my Bank account processed immediately. Cancelled cheque, PAN card, Aadhar card already given to every one above

Many people are CHEATED like me by Bafna. They took booking in Jan even when they could not deliver vehicles booked in Oct due to dealers ongoing issues with Tata Motors

List of people who kept on delaying are again below

1) Ganesh K (+[protected] Booking agent
2) Sunil Bagde (+[protected] Account Manager
3) Account Department - [protected] / [protected]
4) Saurabh (+[protected] Bafna refund representative
5) Shekhar Patil (+[protected] Bafna Baner Dealership Manager
6) Mahesh (+[protected] BAFNA Senior management person CxO
7) Rajesh Pandit (+[protected] Refund processing main Manager

Regards
Rajendra