[Resolved]  Tata Motors — battery failure in 1.8 years.

Address:Mohali, Punjab, 140301

I bought tata tiago xm in november 2017, and i got baatrry issue in august 2018. Suddenly car was giving sound of tak tak tak on start. Then i called tata agency in mohali. They told that there is only 1.5 yrs of warranty on batteries. Then on other day i called in same agency but in other department i. E, store department. The guy told me that there is a warranty of 2 yrs. I was happy that atleat battery got failed in warranty period then he gave me surprise when he told me that warranty gets counted from manufacturing date. I was surprised. My car got manufactured in feb 2017. He told me that 2 yrs are over and battery is out of warranty. I was really shocked. First battery died in less than 2 yrs. Second multiple statements about warranty period 1.5 and 2 yrs. Third warranty from manufacturing day. What the hell. Pathetic service and quality. I will never but tata car again and will ask others too to don't waist valuable money on tata cars.
Was this information helpful?
No (0)
Yes (0)
Nov 19, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Tata Motors Customer Care's response
Hi Ishan,

We're disappointed to hear this and would like to help you. Kindly provide your contact information and car chassis number via private messages, as it will help us to have the relevant team contact you for further assistance.

Regards,
The Tata Motors Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5329
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information