[Resolved]  Tata Motors — biggest mistake to purchase tata car, bad service

Address:

Thane, Maharashtra, 400615

I have made a biggest mistake of my life by purchasing a tata product from concord motors, ghodbunder road, thane west.

1. Upon purchasing a car in mar'18 i got a coupon "maximum march offer" (From concord motors, thane) for which i was eligible for a american touriest bagpack now post 6+ months i have not received my gift even after more than 50 follow ups and esclation to concord motors highest matrix as well as to the tata motors officials.

2. At the time of purchase, concord executive made a mistake on home address while applying for rc.
When i esclated the issue post receiving it from rto. Concord guys asked me to submit my rc with them and promised me that they will get it rectified as soon as pissible. Till date it's more than 4 months i don't have my rc back.

At my utmost surprise i got to know that my rc was with them for more than 2 months and they didn't file any request at rto office. Infact they all lying on all the call upon my follow ups on those days by saying that they already submit my request to rto and will get my rc by courier.

I esclated the same to mr noor at concord, ashish (Tata official) but till day no strict action took against anyone... They all are just testing there customer patience.

It's really bad that post 6 months as well i am running my vehicle without rc...

Very bad service by both... No one give the proactive response. All the time it's customer who follow-up. Was never expecting the same from tata and concord.

Highly condemn their behavior, services...