[Resolved]  Tata Motors — booking cancellation charges ref

Have booked tata tiago segement by 24. Oct.018 evening, with amount cheque 11000 inr. Due to personal reason don't want to buy car right now and requested to refund the same amount. But tata moters (Dealers : kamal & company, jaipur location, rajasthan) representative mr. Rupesh (+91 [protected]) was not responding from the starting and after by 6. Dec.018 after so many foollow up with him he is asking that they have made payment 8000/- by 22. Nov.018. Where there is no amount reflecting till now in my account and they are not giving proper amount paid detail also. And they deducted 3000/- amount due to cancellation where this cancellation never discussed by mr. Rupesh during booking time.
Favor to arrange my full amount 11000.00 refunding from your concern dealers : kamal & company, jaipur location, rajasthan.