Tata Motors — bought a tata tigor car and ac is not working properly from the date of purchase

Address:533001

My self betha s r c murthy and i have bought tata tigor xt diesel car from tata motors rjy with reg num ap05 eq 8854 on[protected]. From the date of purchase i have facing trouble with ac it was not getting chill air frequently.
For that issue i have intimated to kakinada sales executive (Who have sold me the car) and also visited kakinada service center 2 to 3 times and for every manual service i use to tell the same problem and every time they use to clean the ac filter only but problem was not resolved

They told me that we can’t do anything else for this problem and with the guidance of kkd service executive i have approached rajahmundry service center.
They checked ac gas and it is low condition and they filled ac gas. But still chilling not remains sane and after some distance travelled.

Every time my visit to rjy service center they are checking with a temperature gauge and saying we will follow up with the problem but still they is no response from any of them.

So finally i have bought a faulty vehicle by paying lakhs of money who will be the responsible for this...???

It’s been a year completed and odo meter turned to 54000 approx but problem remains same

If sales are only your priority but not service why should you guys forced to take the tata vehicles.
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Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Tata Motors Customer Care's response
Hi Ram,

We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details and car chassis number via private messages, as it will help us to have the relevant team connect with you and assist further.

Regards,
The Tata Motors Team
Jul 15, 2019
Updated by Ram1611
Hi as per your mail I am attaching the chassis number and my contact
Chassis number -MAT629151JKC23423
Contact - [protected]

Since an year I am roaming to the service centres but no and are responding properly.
I have wasted lots of money and time by investing on this useless car

Kindly do the needful
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