[Resolved] Tata Motors — car breakdown tata nexon | |||
I bout new car tata nexon mh12 rf 4975, first of all the color options were not provided, then they got the car from delhi which was driven 1400 km as they got it by road, the reason they gave is they cannot get single car in truck as it a cost to them. The worst part is car is driven just 13750 km and it broke down at the middle of the road early morning, it took 4 hours for the emergency department to arrange a towing van, then they found out that the clutch cylinder is damaged due to which the car broke down, it also damaged the clutch plate, pressure plate and flywheel. They said only the clutch cylinder is covered under warranty and for rest i have to pay, which amounts to 17000 rupees. Also the car will be in service center for next 7 days as they don't have the parts available. My question is why do i have to pay the charge as its the damage due to faulty clutch cylinder and why am i without a car for 7 to 10 days as they do not have loner car available. Its just pathetic, can someone call me to assist. Car was bought from concord showroom, talawade in jan 2019 Was this information helpful? | |||
Nov 16, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Oct 16, 2019 Tata Motors Customer Care's response Hi Shashi, We sincerely apologize for the inconvenience caused. Kindly share your contact number via private messages, as it will help us to get in touch with you and address your concern. Regards, The Tata Motors Team | |||
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I bought a new tata nexon car on 15jan2022 and it has broke down twice in the middle of the road since then … today (22-jan-2022) and it has broke down in the middle of the road.. the 1st servicing is also done and still the service required symbol is appearing.. now we are in the middle of the road waiting for someone to help us
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