Tata Motors — car complaint
Iqbal colony Rajbabh, Srinagar, Pauri Garhwal District, Uttarakhand, India
NN .D.Rather on Apr 23, 2019
It is here by once again reiterated with a great displeasure that as already intimated in respect of "tata hexa vehicle" bearing ch. No. Mat614170jre05445 and engine number: varicor07dryj08822, the gear transmission is not shifting smoothly thereby creates a great inconvenience during the gear shifting and the said problem exists from the very beginning/at the purchase of the vehicle, which stands intimated and well aware to the concerned sale manager mr. Ayiaz & workshop i/c mr. Parmheet singh, who also attempted to rectify the said problem but all in vain & ultimately intimated that the issue stands taken up with head office of tate motors, who have agreed & approved the supply the necessary part for the gear transmission, but till now no redressal of the problem.
The issue is also already intimated & discussed telephonically with the tata motors head office.
Lastly it is impressed upon to rectify the said issue of the vehicle at an earliest as the company has already prolonged & delayed a very fond customer having a no. Of tata vehicles in our use, failing which it will be constrained to move the issue to legal/consumer forum, at the absolutely risk and responsibility of tata motors, which pl. To note.
N d rather
Rajbagh srinagar kashmir
[Apr 23, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified SupportTata Motors Customer Care's response, Apr 24, 2019
Hi Mr. Rather,
We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your dealer details and vehicle registration number, so we can have the relevant team assist you soon.
The Tata Motors Team
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