[Resolved] Tata Motors — car is in service center since 4th december and till date replacement material not available

BhushanJagtap

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411057

Hi,

My car(Nexon) met with a small accident and rear bumper and Dicky need a replacement. Insurance person already gave approval in first 2 days, but till date i am getting same reply that "material is not available".

I have dropped my car on 4th dec (Tuesday) in Concorde motors, Tathawade branch, Pune and its been 15 days i have neither got any call from them nor getting update.
Concorde claims that they are the leading dealer in Pune but looking at the service they are providing i am very much disappointed.

Please look into this issue as without using my car i have to pay my EMI unnecessary.

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Jan 23, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Tata Motors Customer Care's response Hi Bhushan,

We are concerned to know about the inconvenience that you’re facing. Please share your contact details and the car chassis number via a private message, so that our team can soon connect with you to assist further.

Regards,
The Tata Motors Team