[Resolved] Tata Motors — car servicing complaint at pahwa autoworld okhla service centre | |||
I own tata tiago xta variant with reg no. Dl12cm7859 which i purchased from pahwa autoworld green park branch. I have called on 31-12-18 at [protected] for car servicing appointment and they have given date for 1-1-19. I travelled all the way with car from faridabad to get it serviced but these guys are having holiday. No value for customers time, highly dissatisfied and pathetic service. Will never recommend anyone to buy tata car. This is the second time i am facing this kind of experience. Please understand custimer satisfaction is key to grow business and with this type of after sales service your market feedback is going to get worsened. Regards Lovesh sharma [protected] Was this information helpful? | |||
Feb 3, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jan 01, 2019 Tata Motors Customer Care's response Hi Lovesh, We deeply regret for the inconvenience caused and have highlighted your concern to the respective team. They will soon get in touch with you to address your concern. Regards, The Tata Motors Team Verified Support Jan 02, 2019 Tata Motors Customer Care's response Hi Lovesh, We understand that our team has connected with you through a call and has taken your concern forward. Rest assured, that it will be resolved soon. We appreciate your patience in the meantime. Regards, The Tata Motors Team Verified Support Jan 03, 2019 Tata Motors Customer Care's response Dear Customer, We understand that our on-ground team has connected with you and provided the best possible resolution for your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||
Add a Comment | |||
29%
Complaints
5326
Pending
0
Resolved
1542
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information
Post your Comment