Address: | Hyderabad, Andhra Pradesh, 500081 |
I gave my car for Servicing / repair at Tejaswi Motors, Hitech City, Hyderabad. This is the third time I have had to give my car and each time the experience was worse than the the previous. This time it was the worst as the Management and body shop manager (Jagadish) does not even care to answer phones. The problems are,
1. utterly poor responsivenes - they are not sure when will they complete / getting work done through workers
2. Extremly money minded
3. Zero customer orientation - talk roughly on the phone, lie about work and say it will be completed in a day. After 9 days, the work hasn't started properly yet!
4. Escalating it to Service desk is not resolving anything at all.
They promised home delivery, and for half a day I am waiting at my doorstep and no answer to the phone calls again.
I seriously urge the Management to fire Jagadish and compensate me for the loss. I shall take every step to prevent my family and friends from ever purchasing any Tata brand product as these incidents have demolished my years old loyalty to the brand. Was this information helpful? |