[Resolved]  Tata Motors — cheating by tata dealer aly tata

Address:Palakkad, Kerala, 678582
Website:alytata.co.in

Madam / dear sir,

It was a dream for my father (Mr. Ramanunni. V, aged 70 -[protected]) to buy a tata vehicle and we finalised to buy a tata nexon in the month of may. So during the second week of may we have booked a tata nexon through aly tata showroom in palakkad, kerala by paying rs.11, 000/- and showroom people confirmed that the car will be arriving in 2 weeks time. After 10 days aly tata showroom people called my father and told him to remit rs.762135/- to an sbi account number [protected] in the name of hp continental bi wheeler pvt ltd and the funds was transferred on 29.05.19.

Later the nature of talks by aly tata people started changing they told there is some issue in tata plant and started coming up with new stories everyday and finally when we started pressurising them they told that they can’t deliver the vehicle and they will return the money by 10/07/19. Then the dates started changing, it became 17/10/19 then 23/07/19. They returned rs.1, 25000/- to my father’s account on 17/07/19. Today mr. Harris (Introduced as director in aly tata-[protected]) told that they won’t be able to give the funds now and now they are saying the date as 01/08/2019.

After hearing to their talks we think that we are not going to get the money in the near future. We believed in tata and gave this money to aly tata and we never thought a premium company like tata will keep such fraudsters as dealers. As per enquiry we came to know that many such people has been trapped and the aly tata people has diverted all the money collected in the name of tata vehicles for their new kia dealership.

My parents are old aged and they are not able to bare such mental stress. How these people are able to cheat such old aged people? We request you to interfere in this issue before we take this up to social media and help us to get our money back to our account before 25/07/19.

Vehicle booked for – mr. V. Ramanunni ([protected])

Dealer name – aly tata

Regards

Dinesh. R

S/o v. Ramanunni

[protected]
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Aug 30, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
Tata Motors Customer Care's response
Hi Dinesh,

We never want our customer to have such an experience and sincerely apologize for the inconvenience caused. We've forwarded your details to our team and they will soon get in touch with you to address your concern. We appreciate your patience in the meanwhile.

Regards,
The Tata Motors Team
Verified Support
Jul 24, 2019
Tata Motors Customer Care's response
Hi Dinesh,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

The Tata Motors Team
Verified Support
Jul 25, 2019
Tata Motors Customer Care's response
Hi Dinesh,

As per the update received from our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

The Tata Motors Team
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