Tata Motors — cheating the customer

Address:housing borad colony agarbatta aburoad rajasthan

I would like to raise an official complaint with legal document proof that your branch of tata motor in (Shekhawati enterprises, udaipur) we have deposited 1 lack 5 thousand rupees for tata tiago xz+, and due to your financier mistake they failed to delver the car to us. Its been more than 20 days till now the company as not refunded money. Yesterday i was inform by the gm of shekhawati enterprises, udaipur that they will refund me the amount with deduction of the insurance of the car. My question i did not even receive the car and they will deduct the insurance amount for what?. If they deduct any single rupees from my deposit i will file a police case at the aburoad police station for cheating the customer.

If your management need to contact me pls you can contact me on my email or my contact no [protected].

I am already customer of tata motors from past 8 years i own tata indigo esc (Rj 24 ca2895). After the experience with indigo that was the reason i was going to buy your new product bcos the car experience is good.

The employees who were involved in this transaction are below listed with their contact number.

1. Udai singh rathore - [protected] (He is the once who convinced me to buy new tiago as well he is who took the amount 1 lack 5 thousand rupees and deposited in shekhawati enterprises, udaipur.

2. Suresh - [protected].

3. Avdhesh - [protected]. The gm of shekhawati enterprises, udaipur.
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Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2019
Tata Motors Customer Care's response
Hi Michael,

We completely understand your reason for concern. We've forwarded your details to our team and they will soon connect with you to assist further. We appreciate your cooperation in the meantime.

Regards,
The Tata Motors Team
Verified Support
Jul 25, 2019
Tata Motors Customer Care's response
Hi,

We request you to share your local (Indian) contact number or an alternate point of contact, as it will help our team to coordinate accordingly and resolve your query at the earliest.

Regards,
The Tata Motors Team
Jul 25, 2019
Updated by Michael Rajput
ok my mom no is their [protected] she is the one who handed over the money to udai you can get all the details from her.
Jul 25, 2019
Updated by Michael Rajput
also I want you to update me the status on my complain on my email rajput.[protected]@gmail.com
Jul 26, 2019
Updated by Michael Rajput
Any update about my complain ?
Verified Support
Jul 27, 2019
Tata Motors Customer Care's response
Hi Michael,

As per the update received from our team, we understand that they’ve contacted you but you haven't provided the requested details hence we are closing this case. If you require any further assistance, feel free to connect with them via the toll-free number[protected] and they'll definitely assist you with it.

Regards,
The Tata Motors Team
Jul 28, 2019
Updated by Michael Rajput
I have already sent you details so how can you close the case I gave you my mom contact no which is [protected]
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