Tata Motors — complaint against aly tata palakkad

Hi tata motors,

I trust in your dealers. However, i am having a tough time in dealing with aly tata palakkad dealers. They have not delivered tata tiago which i have ordered in may.

They promised to deliver a car in 15 days after i have given them the full amount. Now my 2 months emi has been deducted but no car.

They are not giving a proper response and delaying it. They keep on giving hopes that it will be delivered in 1 week but keep on extending.

Please do something about this. It's better if you cancel their dealership itself.

Regards,
Sajan
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Tata Motors customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2019
Tata Motors Customer Care's response
Hi Sajan,

We never want our customers to have such an experience with us. Please share your contact details and booking number via private messages, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team
Verified Support
Aug 15, 2019
Tata Motors Customer Care's response
Hi Sajan,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team
Aug 16, 2019
Updated by sajanpth
Hi,

Thank you for your quick actions. Hope this will be resolved soon.

Regards,
Sajan
Aug 20, 2019
Updated by sajanpth
Hi,

Any progress on this?
Verified Support
Aug 21, 2019
Tata Motors Customer Care's response
Hi Sajan,

As per the update received from our team, we understand that they’ve contacted you regarding your concern and have confirmed that your vehicle will be delivered to you on 2nd September 2019. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team
Aug 30, 2019
Updated by sajanpth
Hi,

They are not giving any positive response. They won't be able to deliver car on time.

I fear they are cheating me. Please help me.

Regards,
Sajan
Aug 31, 2019
Updated by sajanpth
Hi,

They are not even opening their showroom. They cannot deliver the car on time. They are cheating us.

Please help.
Sep 02, 2019
Updated by sajanpth
Hi,

Any updates?
Complaint comments 

Comments

Hi,

They are not even opening their showroom. They cannot deliver the car on time. They are cheating us.

Please help.

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