[Resolved] Tata Motors — complaint against bafna motors | |||
Hello sir, I have booked my tata nexon xma model with bafna motors on 22 december. At that time i said that i need duel ton red & black color and ask her that whether it is available. So she said yes and get token amount 11000. Then i paid remaining amount and so my total down payment was 150000. Then on 31st night around 10 pm i got call from bafna motors sales manager that your color is not available so j said i don't want that color. Then after i am not getting updates Whenever i am calling in bafna motors i got reply like plant is still closed so they have no information of my car whether it is available or not. I booked that car on december to get discount. If they know that the car is not available then i try to book at other showroom. I am really disappointed by this experience. I thinks such showrooms are making bad image of tata motors just to achieve their target. What should i need to do now? I need that car with same price and latest manufacturing date. Hope to hear from you. I am attaching my booking receipt herewith. Thanks Pramod Mobile - [protected] Was this information helpful? | |||
Feb 13, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 Tata Motors Customer Care's response Hi Pramod, We're sorry for the inconvenience caused and have highlighted your concern to the respective team. They will soon connect with you and assist further. Regards, The Tata Motors Team Verified Support Jan 13, 2019 Tata Motors Customer Care's response Hi Pramod, Our team tried to connect with you on the number provided. However, their calls went unanswered. Please share a preferred time to contact you as it will help us resolve your concern at the earliest. Regards, The Tata Motors Team Verified Support Feb 19, 2019 Tata Motors Customer Care's response Hi Pramod, We trust that the concerns raised by you have been addressed. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
5332
Pending
0
Resolved
1542
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information
My contact no is [protected]. Incase I am not able to pickup sometime then please call again.
Still bafna motors don't agree to give me car on same price that we had agreed while booking on december 22, 2018.
Please take necessary action else I need to go legally.