[Resolved] Tata Motors — complaint against bafna motors

2 Reviews
West Pune, India
 pramod_er123 on Jan 11, 2019
Hello sir,

I have booked my tata nexon xma model with bafna motors on 22 december. At that time i said that i need duel ton red & black color and ask her that whether it is available. So she said yes and get token amount 11000. Then i paid remaining amount and so my total down payment was 150000. Then on 31st night around 10 pm i got call from bafna motors sales manager that your color is not available so j said i don't want that color. Then after i am not getting updates
Whenever i am calling in bafna motors i got reply like plant is still closed so they have no information of my car whether it is available or not.

I booked that car on december to get discount. If they know that the car is not available then i try to book at other showroom.

I am really disappointed by this experience.

I thinks such showrooms are making bad image of tata motors just to achieve their target.

What should i need to do now? I need that car with same price and latest manufacturing date.

Hope to hear from you.

I am attaching my booking receipt herewith.

Mobile - [protected]
Complaint marked as Resolved Feb 13, 2019

Complaint Status

[Jan 11, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified Support
Tata Motors Customer Care's response, Jan 12, 2019
Hi Pramod,

We're sorry for the inconvenience caused and have highlighted your concern to the respective team. They will soon connect with you and assist further.

The Tata Motors Team
Verified Support
Tata Motors Customer Care's response, Jan 13, 2019
Hi Pramod,

Our team tried to connect with you on the number provided. However, their calls went unanswered. Please share a preferred time to contact you as it will help us resolve your concern at the earliest.

The Tata Motors Team
Updated by pramod_er123, Jan 15, 2019
Still bafna motors demand extra money from me for the Tata Nexon xma model booked on 22 Dec to avail December benefits.
Please check with them otherwise I need to go through legally
Verified Support
Tata Motors Customer Care's response, Feb 19, 2019
Hi Pramod,

We trust that the concerns raised by you have been addressed. For any further assistance, we request you to get in touch with them and they will surely help you with it.

The Tata Motors Team
Complaint comments  1 Comment     Updated: Share0Tweet0


Hello sir,
My contact no is [protected]. Incase I am not able to pickup sometime then please call again.

Still bafna motors don't agree to give me car on same price that we had agreed while booking on december 22, 2018.
Please take necessary action else I need to go legally.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    Tata Motors - complaint against bafna motors