[Resolved] Tata Motors — complaint against you authorized service center marinamotors pantheerankavu calicut kerala -673019 | |||
I entrusted my tiago car bearing reg no kl 13be3664 for paid services on 10/4/19 the vehicle run 44428 km. After service i received back the vehicle on the same day at about 5.30pm. While i stared the vehicle i noticed a missing sound and not easily stared as before any how i managed to keep the vehicle in my home. On 12/4/19 at about 9.00pm i started a long journey with my family from kozhikode to alapuzhza. While i reached at calicut university i stoped the vehicle for purchase some article then i could not start my vehicle some how imanaged to start it and reached at alapuhza. Then also the vehicle could not be stared and the central locking system also not functioning the vehicle is still at kottayam district. All the difficulties i faced only after the service of your authorized service center marina motors i paid rs 8194/- as service cost, i have not face any problem before the service, the representatives of marina motors frequently call me to do service under them. The service provided by the company is not slandered one. I experienced my difficulties 12th 13nd 14th and 15th i call the marina motors for the help but they never attend the phone. They are doing the work either with inexperienced persons or apprentice, i am not satisfied the work they are done on my car i have a grievous complaint on it they want to do extract the money unnecessarily by replacing genuine and working parts of the vehicle. I here by requested to cure the defects which had occurred after the service provided by the marina motors. Delay to this complaint is due to my journey and continuous holy days. By c. P ajayakumar Mobile [protected]. Was this information helpful? | |||
May 23, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Apr 18, 2019 Tata Motors Customer Care's response Hi Ajaya, We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further. Regards, The Tata Motors Team Verified Support Apr 21, 2019 Tata Motors Customer Care's response Hi Ajaya, We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you Regards, The Tata Motors Team | |||
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