[Resolved] Tata Motors — dealer problem

Mbhajipara

from Mumbai, Maharashtra

Address:

Plot no 683,Near bhagyoday timber,opp IOC petrol pump,Naroda,NH 8 ,Ahmedabad-382330, 382330

Dear sir,
We booked tata nexon xz model at karanavati motors naroda ahmedabad..i confirm with him that my first priority is auto climate ac control and we confirm order only after his confirmation that this xZ model come with auto climate AC. After showroom people surety, we give token money and booked tata nexon xz..i finished loan process from my bank and on day of delivery, i go to karnavati naroda ahmedabad showroom for my car delivery and what i saw is shocking..there is no auto climate feature in model..when i ask showroom people they said we cant do anything..tata company changed that feature..they didnt inform us and etc..we said its your fault so you give solution but he said you do whatever you want we cant do anything..we lost loan process money and many other loses..please help me

+1 videos

Was this information helpful?

No (0)

Yes (0)

Dec 2, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

Tata Motors Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. Kindly share your contact details via private messages, as it will help us to get in touch with you and address your concern.

Regards,
The Tata Motors Team

Oct 22, 2019

Updated by Mbhajipara My contact no. Is [protected]

Verified Support

Oct 24, 2019

Tata Motors Customer Care's response Dear Customer,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team