[Resolved]  Tata Motors — defect found in both sided ear

Address:317 Nagmodem Navelim, navelim, salcete goa, South Goa, Goa, 403707

Dear tata motor
My self suresh sawant, i have purchased tata sumo gold on 03.08.2018. After driving around, i have noticed the front both sided wear is defective. After that i visited to the showroom at auto industries goa pvt. Ltd, at nuvem but i had not got any response from there unethical behavior from the team, they are saying we are selling the vehicle and defect of vehicle we are not bothered. Then i visited again after one month that they had sent me to their service center @ v. N naik road, fatorda, margao. Service center have sent me to ceat limited but ceat limited is saying that the defect is in your vehicle manufacture and they will not replace the tyre.
Why i must to suffer and why auto industries goa pvt ltd is dinned of doing the vehicle defect work.
The experience of buying tata sumo gold is completely depressed and disaster for me. Very highy irresponsible company auto industries goa pvt ltd. Nuvem-goa.

Customer name: suresh sawant, margao - goa
Chasis no: mat446229j9g06802
Date of sale: 19/07/2018
Milage-12764 km

Kindly look into matter and do the needful
Awaiting for positive reply from your side.

Thanks & regards,
Sureh sawant
Navelim margao goa
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Apr 4, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2019
Tata Motors Customer Care's response
Hi Suresh,

We're disappointed to know about your experience and want to help you with it. Please share your contact number via private messages, as it will help our team connect with you to address your concern.

Regards,
The Tata Motors Team
Mar 16, 2019
Updated by sureshsawant
Suresh Sawant: Ph No:[protected]
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