Tata Motors — Defective Car Manufacturing

Address:SRT TATA, Coimbatore

I am Nithyanandam located in Tirupur district. My contact number is [protected] / [protected]
I have purchased a passenger car TATA Altroz XE Petrol Variant on August 2020 in SRT TATA Coimbatore.

In a few month time on November 2020 My car has been breakdown on the road root cause is the connector between the Radiator and the Engine got disconnected suddenly. Car has been stuck in the middle of the road during the peak traffic time at Tirupur. It was so shocking and very much disappointed since it's a brand new car stuck on the road.

I have called the service engineer from tirupur and they have fixed it by spending 3 hours of time. Then they assured that it will not happen again.

Then after two months on January 2021 the same problem at Pollachi happened and i am so much frustrated and called the service and they fixed it. But my complaint on the specific brand of my car Tata Altroz and i am depressed to buy a car like that.

I have purchased a new car and these issues happening again and again and i felt so much depression and disappointment

I put the rear power window additionally in SRT Tata Coimbatore since base model don't have that feature with the car i always have the problem with the rear power window not working. I already visited the SRT Tata Coimbatore showroom for three time to fix the rear power window not working issues. Now again the rear power windows are not working. I need to get my money back and i go with the manual option.

Also SRT Tata still not provided the wheel cap since 6 months after the car purchase.

Simple calculation i have to spend 1000 rs to reach the service center and my native. Totally five times i have visited the service center only for the car manufacturing and accessories service issues. Also my time spend on the new car is so much to make it work.

Why should a consumer buy a brand new car and run a car with the fear of when it will get breakdown. So much disappointed and unsatisfied.

If it is possible i would like to return a car and i need a new car without any issues and SRT Tata and Tata are the responsible for the replacement of the car.
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