[Resolved] Tata Motors — deficiency of service from tata motors finance | |||
I had purchased a new tata tigor from satish motors jalna in jan 2018 while purchasing a vehicle there was an offer for free insurance for a year. But after that they deducting the insurance amount from my monthly installments. After an year they used my money without my concern after a year they refunded my amount to me. But after a year period over i renewed the policy from another insurance company but they still withdrawing money with my emi. Neither they providing a policy copy to me nor stop deducting amount from my account. Many times i told them that, "i don't want their insurance but they still deducting amount from my account". So please help me resolve my issue and refund my deducted extra amount to me and stop extra emi amount deduction in future. Hamed hamad chaus [protected] Was this information helpful? | |||
Aug 19, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 Tata Motors Customer Care's response Hi, We never want our customer to have such an experience and sincerely apologize for the inconvenience caused. We've forwarded your details to our team and they will soon get in touch with you to address your concern. We appreciate your patience in the meanwhile. Regards, The Tata Motors Team Verified Support Jul 19, 2019 Tata Motors Customer Care's response Hi Asif, Our team tried to contact you on the provided number, however, the number was busy. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further. Regards, The Tata Motors Team Verified Support Jul 19, 2019 Tata Motors Customer Care's response Hi Asif, We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it. Thanks & Regards The Tata Motors Team Verified Support Nov 20, 2019 Tata Motors Customer Care's response We have registered the case id # 4720149 and the same is under investigationRegards Customer care executive Tata motors finance limited | |||
Add a Comment | |||
29%
Complaints
5325
Pending
0
Resolved
1542
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information
Post your Comment