Tata Motors — Delay Car Delivery

Hi,

I have booked a car Tata Nexon XZ+ Pure Silver BS6 on 27th September 2020 with Rudra Motors Wagholi, Pune. I was promised the delivery of the car on 27th October 2020.

Then I was told the waiting period of the car now is 11 weeks from the booking date. Now it is more than 14 weeks from the delivery date and the car is not delivered to me. GSM of the dealer or TSM of the Tata motors are still not ready to give me the final date of delivery.

I completed all the formalities from my side within 10 days from the booking date.

I feel it is very unprofessional behavior from Tata Motors and it's dealers. I am being given very strange reasons for delayed delivery. Please help me. Customer care number on Tata Motors website West : [protected] is not reachable or no response from the other end, how funny, is it?

Complaint number with Tata Motors - [protected]
Details which might help you:

Car - Tata Nexon XZ+ Pure Silver BS6
Order Number - 804Name - Kapil Khairnar
Dealer - Rudra Motors Wagholi, Pune
Booking Date - 27th September 2020
Expected Delivery Date - 27th October 2020
Was this information helpful?
No (0)
Yes (0)
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Comments

What's current status

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5330
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information