[Resolved] Tata Motors — delay in tata tiago delivery

ajaibabu

from Mumbai, Maharashtra

Address:

Ernakulam, Kerala, 680309

With deep regret, i really fed up with the concorde motors, nettoor dealings. The executive had promised me that the tata tiago will deliver in 20 days, based on this i booked on 12/3/2019 expecting the delivery before 1/4/2019. Till this date i haven’t received the vehicle also i have no idea when the vehicle will receive. Already loan emi started & exchange car taken before 2 weeks. At present i am struggling hard for transportation & irritated due to below reasons.

• keep on giving false commitment.
• response & feedback before & after booking is totally different.
• no clear communication / updating the status of vehicle delivery.
• compelled to change the vehicle color & bank for the car loan.

In short i am not expecting more just meet commitments & clear communication.

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May 13, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

Tata Motors Customer Care's response Hi Ajai,

We're disappointed to know about the experience you've had. Please share your contact number and booking details via a private message, so that our team can connect with you for quicker assistance.

Regards,
The Tata Motors Team

Apr 16, 2019

Updated by ajaibabu Phone number - [protected]
Booking reference number - 18273
Dealer - Concorde motors
Vehicle - Tiago XT, 1.2 ( P ) . titanium grey