[Resolved] Tata Motors — denying from the deal in which booked nexon and also denying booking amount while cancellation in within three days | |||
Dear sir, i booked a tata nexon xz+diesel dual tone on dated 16/09/2018 by sales representative mr. Arvind saini and gave a check of 10000/-. He filled a order form and we both signed on it but after 3 days company's sales manager mr. Vinay sinha denying to give vehicle according this deal then they came to my home with mr. Arvind on dated 21/09/2018 and they increased 19900/- extra amount in other fresh deal and retured my check with the terms of giving 5000/- cash booking amount on the behalf of new deal so i gave him 5000/- cash and he sent a booking slip which is sent by shivani by whatsapp but i have lost my faith on them so i cancelled my booking on dated 23/09/2018 and sent them a application by speed post for refund my full amount but they are denying to refund my booking amount. So please make refund my booking amount because i have no faith on them now. Thanks, nipender singh chhabra, pilibhit. Was this information helpful? | |||
Nov 9, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Tata Motors Customer Care's response Dear Nipender, We're concerned to know about the experience you've had. Please share your contact number and the dealer details via a private message, so that we can expedite your concern with the relevant team. Regards, The Tata Motors Team Verified Support Oct 05, 2018 Tata Motors Customer Care's response Dear Nipender, We trust that our team has contacted you and addressed your concern. Also, they have informed us that you’ll get back to them after a few days post finalizing the car model. We suggest you stay in touch with them and they will help you up to your satisfaction. Regards, The Tata Motors Team | |||
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Thank you for sharing the requisite details. We've shared them with the relevant team and they'll soon get in touch with you to address your concern.
Regards,
The Tata Motors Team