[Resolved] Tata Motors — denying to change the hydraulic steering - pb65ac 0716

charanjitsuhi

from Chandigarh, Chandigarh

Address:

Mohali, Punjab, 140301

My storme in under extended warranty. The macro motors which has been closed now have done the service on sunday. Due to technical issues, they didn't open job card and done the service which is not showing in online system. I get the ac fan replaced under warranty after that too. But now i am facing tight steering problem and the mohali motors guys are denying to change the hydraulic steering because as per them i have missed one service. I have get all the services in time and also carrying extended warranty.
If they are saying due to warranty violation rules (Not getting done on e service) they cant change the steering, then y they have changed ac fan under warranty??

I am looking for positive esuport as i am getting mentally harassed..

Regards

Charanjit

+91 [protected]

[protected]@meherengineers.com

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Sep 30, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Tata Motors Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. We've shared the concern with our team and they will soon connect with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Aug 29, 2018

Tata Motors Customer Care's response Dear Charanjit,

We understand that our service team has contacted you and provided the best possible resolution. For any further assistance, we request you to get in touch with them.

Regards,
The Tata Motors Team