Tata Motors — Engine failed 2 times in warranty period company refuse to replace

Dear sir,

Sub ¦ engine failed 2 times in warranty period company refuse to replace.

I have taken my commercial vehicle HSNE1613CR from pasco motors gurugram on 2017. the engine having problem after 1900 km engine failed. Then service centre sethi motors rishikesh change the engine. again after 2000 km engine failed now company saying we will not replaced its only done once. I am in warranty period still company say we can repair but engine will not change now every 2 month engine get problem and company fixed it with full charge but not want to replace engine. Even manager also agree that its engine fault but refuce to replace it . After many times request to manager and area head in dehradun regarding this but their behaviour is very rude and say every time do whatever u want nothing will happen. Its work like this. I feel very bad that time I have not done recording of the staff. Really very shame we purchased very costly vehicle one time engine replace still same problem with in warranty period but company do nothing. I promise next time I will never buy tata. I go for other vehicle company.

I need full investigation in this case & also my money back or get the complete work done with engine replace or else I have to take this matter to next level. Already given notice.

Regards,