[Resolved] Tata Motors — engine oil get over before 10000 km due to engine seized | |||||
Dear sir, My self kottilingam from chennai i am purchasing tata indigo ecs - in july 2015 & using satisfy but unhappy with last service with concorde motors chennai i am observed that their is some noise & vibration from engine side, same problem i am escalating to tata authorized service dealer ambattur concorde service center at time of my last servicing which is done in 19.03.2018 but that time they neglecting this issue and give some reason noise coming from ac compressor not a serious issue then raised a complaint they called and did some adjustments and left but now my car was break down on the road. I show my car to your authorized dealer ecr chennai concord and they say that you need to replace turbo and your warranty experied in 9 months ago and approximate estimate is 90 k, i don't understand how this problem not resolved that time of my last service at time of observed & hows this type of part damage in just 2 years & 8 months and had driven only 70000 km so far. My complaint against concorde motors & also against tata motor, note that if any mishap happens with my car tata motors totally responsible for that due to this turbo problem, so again request you please look in to the matter & do needful, note that i am not paying anything that type of issue. I am already given complaint on tata motors toll free number. Complaint no - [protected] Date: 21.05.2018 My car details - Tata indigo ecs Purchase year - july 2015 Tn 09 ca 4338 Issue - turbo failure problem Contact no - [protected] Waiting for your positive reply, Was this information helpful? | |||||
Jul 21, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 Tata Motors Customer Care's response Dear Kottilingam, We're concerned to know about the inconvenience caused and have forwarded your details to the relevant team. They will check it and assist you at the earliest. Regards, The Tata Motors Team Verified Support Jun 20, 2018 Tata Motors Customer Care's response Dear Kottilingam, As per the update received by our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. Feel free to connect with us if we may be of any further assistance. Regards, The Tata Motors team | |||||
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Tata customer service is just a formality asking for how the service was.
We are truly disappointed to hear about this. Kindly share your contact details and car chassis number along with the dealership details as it will help us to look into your concern.
Regards,
The Tata Motors Team