[Resolved]  Tata Motors — engine oil get over before 10000 km due to engine seized

Address:Chennai, Tamil Nadu
Website:www.tatamotors.com

Dear sir,

My self kottilingam from chennai i am purchasing tata indigo ecs - in july 2015 & using satisfy but unhappy with last service with concorde motors chennai i am observed that their is some noise & vibration from engine side, same problem i am escalating to tata authorized service dealer ambattur concorde service center at time of my last servicing which is done in 19.03.2018 but that time they neglecting this issue and give some reason noise coming from ac compressor not a serious issue then raised a complaint they called and did some adjustments and left but now my car was break down on the road. I show my car to your authorized dealer ecr chennai concord and they say that you need to replace turbo and your warranty experied in 9 months ago and approximate estimate is 90 k, i don't understand how this problem not resolved that time of my last service at time of observed & hows this type of part damage in just 2 years & 8 months and had driven only 70000 km so far. My complaint against concorde motors & also against tata motor, note that if any mishap happens with my car tata motors totally responsible for that due to this turbo problem, so again request you please look in to the matter & do needful, note that i am not paying anything that type of issue.
I am already given complaint on tata motors toll free number.
Complaint no - [protected]
Date: 21.05.2018
My car details -

Tata indigo ecs
Purchase year - july 2015
Tn 09 ca 4338
Issue - turbo failure problem
Contact no - [protected]

Waiting for your positive reply,
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Jul 21, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Jun 11, 2018
Updated by Lingam kotti
Dear sir,

My self Kottilingam from Chennai i am purchasing tata Indigo ECS - in July 2015 & using satisfy but unhappy with last service with Concorde motors Chennai i am observed that their is some noise & vibration from engine side, same problem i am escalating to tata authorized service dealer Ambattur Concorde service center at time of my last servicing which is done in 19.03.2018 but that time they neglecting this issue and give some reason noise coming from Ac compressor not a serious issue then raised a complaint they called and did some adjustments and left but now my car was break down on the road. I show my car to your authorized dealer ECR Chennai concord and they say that you need to replace turbo and your warranty experied in 9 months ago and approximate estimate is 90 k, i don't understand how this problem not resolved that time of my last service at time of observed & hows this type of part damage in just 2 years & 8 months and had driven only 70000 Km so far. my complaint against Concorde motors & also against tata motor, note that if any mishap happens with my car tata motors totally responsible for that due to this turbo problem, so again request you please look in to the matter & do needful, note that i am not paying anything that type of issue.
I am already given complaint on tata motors toll free number.
Complaint no - [protected]
Date: 21.05.2018
My car details -

Tata Indigo ECS
Purchase year - July 2015
TN 09 CA 4338
Issue - Turbo failure problem
Contact no- [protected]

Waiting for your positive reply,
Verified Support
Jun 11, 2018
Tata Motors Customer Care's response
Dear Kottilingam,

We're concerned to know about the inconvenience caused and have forwarded your details to the relevant team. They will check it and assist you at the earliest.

Regards,
The Tata Motors Team
Verified Support
Jun 20, 2018
Tata Motors Customer Care's response
Dear Kottilingam,

As per the update received by our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. Feel free to connect with us if we may be of any further assistance.

Regards,
The Tata Motors team
Complaint comments 

Comments

I bought Tata Tiago for around 6.5L and the dealer promised to give free insurance, floor mat, seat cover along with new car. However none of the items were given and they have cheated. Dealer takes the money without informing TATA.

Tata customer service is just a formality asking for how the service was.
Tata Motors Customer Care's response, Jun 13, 2018
Verified Support
Dear Williams,

We are truly disappointed to hear about this. Kindly share your contact details and car chassis number along with the dealership details as it will help us to look into your concern.

Regards,
The Tata Motors Team

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