Tata Motors — Excess charges charges each time for servicing vehicle

Address:	New Delhi, Delhi, 110091
Website:	www.tatamotors.com

First i want to inform you that tata authorised concorde motors service station, patparganj industrial area, delhi-110092 has given me estimate of rs.20, 000/- for changing my timing belt only on running 50, 000 k. M. (Approx) apart from other work & charges. Please justify the same.
My relative got timing belt change in their toyota fortuner at rs.2, 500/-. That's why toyota is market leader in india's suv market.

Secondly, whenever i gave my car to your above service station, one or more thing always get damaged, which are as follows:-

On 1st service, its wiper water inlet cover got misplaced.
On 2nd service, its door handle chrome got damaged.
On 3rd service, its door handle chrome got misplaced.
On 4th service, its plastic / fibre nut covers inside the car got misplaced.
Now, my central door locking remote key cover got damaged.

Why should i pay for all these sins committed by tata motors??

Not only this, i have faced so much manufacturing defects in tata's costliest car ever :-

Left side rear view mirror, not aligned, while closing as it always hit window glass.
If we open window glass, it make noise just like it is left loose.
Ceiling handle springs was not working properly.
Driver side goggles holder are not closing.
Ac vents are not aligned properly.
Driver information system is blinking. Show km when asking for fuel average & vice-versa.
Head light upper / dimmer change lever miss sometimes.

I only feel that tata gave my either second hand car or it uses scrap materials in their tata cars!!

My car details are as follows :-
Engine no. : 2.2ldicor09gy
Chassis no.: mat614033brg01435
Registration no.: dl4cal3027 (Aria prestige 4x2 black & plum)
Selling dealership: tata concorde motors at patparganj industrial area, delhi-110092
Car last attended by (Dealership): in july' 2016
Car presently at: workshop of tata concorde motors at patparganj industrial area, delhi-110092

Its only service, committment & quality which counts. If i would have purchased cars of honda, suzuki, totyota (The japenese), they surely either rectify these faults free of cost or even they replaced my car. But i am stuck with indians. I am sure if sh. Ratan tata ji, would be reading this, he will immediately delighted the customer by rectifying these faults free of cost.

Hope, you will look into this matter and get these resolved immediately.

Thanks,
Swapna kashyap