[Resolved] Tata Motors — excess payment not refunded yet

[Resolved] Tata Motors — excess payment not refunded yet

S santoshbs from Mumbai, Maharashtra

I santosh sawant purchased tata tiago from concorde motors malad Had delivery one month back (Mh01-de-0434) 40000 excess payment had been made from which only half payment had been deposited to my account. After several follow ups with the coustomer care manager there is no rather cool response. Request you to please look in to the matter This is the second incident i have been harassed by tamo/condorde Was this information helpful? No (0) Yes (0)
Jan 7, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Dec 05, 2018 Updated by santoshbs Even after launching a complaint at the portal, "Having communicating several time with your Customer Care Department (Ms' Archana Akhade). Nobody is keen to solve my issue, just false promises. I think my case is quite simple, Having communicating with the Accounts Department and settling my dues. that too it takes such a long time, and several reminders by the customer. I think TAMO are not yet aware with what is a Customer Care/Support, I suggest please peep into Maruti, Hyundai, Honda you will know the priory as customer are treated as Gods I accept my fault to choose TAMO when I can/could get the best from the market, This is my second TATA car with same poor response. Shameful sort of affairs Verified Support Dec 06, 2018 Tata Motors Customer Care's response Hi Santosh, We're disappointed to know about your experience. Please share your contact number as it will help us to connect with you soon and assist further. Regards, The Tata Motors Team
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Comments

TADEPALLY SAMARTHA KARTHIK

from Hyderabad, Telangana

Since the time i purchased tata hexa from tata motors am having trouble in they fulfilling the promises. If any one knows the direct number to contact the proprietar of tata motors need to talk to him. I am not liking they adhere to certain things. Cannot write as it is a whole lot of complaint. Every information they provide is bull [censored].

Tata Motors Customer Care's response, Dec 6, 2018

Verified Support

Dear Customer,

We're concerned to hear this and would like to know more about your experience. Please elaborate on it via messages and also share your contact information, car chassis number and the dealer details as it will help us to assist you accordingly.

Regards,
The Tata Motors Team