Tata Motors — Feeling cheated on getting removed by the digital instrument cluster from xz model which I booked after seeing the digital instrum

I took a test drive of tata altroz xz model on 19th July 2021 and booked the car same day, checking all its features. When i tool the tesr drive the car has digital instrument cluster and i was impressed by this feature, now when i received the car tata altroz xz yesterday (18th August 2021) there is no digital instrument cluster, now i have got analog instrument cluster which is totally unfair and i am completely disappointed with this.

I paid the money for xz model to get all the features that it had in it, especially for the digital instrument cluster.

Ratna tata sir's name is the first thing that we have always respected and trusted for long years but paying for the one we have selected and getting the one where this digital instrument cluster is removed is totally unfair to us.

Now, i am feeling as being cheated.
I deeply request you to please help me sir, either by replacing the analog one with a digital instrument cluster or by replacing the xz model by xz plus, whatever will be the extra amount i am ready to pay.

Please dont break our heart and the trust that we have on Ratan Tata sir, we are always inspired for the "vocal for local" but now we are feeling as being cheated because we tool test drive seen a different xz while taking test drive and received a different one.

My deeply request kindly help me in anyway you can sir, or if you can arrange a meeting with Ratan Tata sir.

Eagerly waiting for your response and call.

Thanks and Regards
Siddhartha singh

[protected]@gmail.com
Was this information helpful?
No (2)
Yes (28)
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Comments

I too have booked on 12th July... Showroom guy said they don't know about this as the Tata Motors didn't update them on this.
I too booked 10th July same for digital instrumental cluster now I got normal analog showroom guy said that the same thing don’t know I am fully disappointed sir plz change the analog to digital I am ready to pay fr that
I took a test drive of tata altroz xz model on 19th July 2021 and booked the car same day, checking all its features. When i tool the tesr drive the car has digital instrument cluster and i was impressed by this feature, now when i received the car tata altroz xz yesterday (18th August 2021) there is no digital instrument cluster, now i have got analog instrument cluster which is totally unfair and i am completely disappointed with this.

I paid the money for xz model to get all the features that it had in it, especially for the digital instrument cluster.

Ratna tata sir's name is the first thing that we have always respected and trusted for long years but paying for the one we have selected and getting the one where this digital instrument cluster is removed is totally unfair to us.

Now, i am feeling as being cheated.
I deeply request you to please help me sir, either by replacing the analog one with a digital instrument cluster or by replacing the xz model by xz plus, whatever will be the extra amount i am ready to pay.

Please dont break our heart and the trust that we have on Ratan Tata sir, we are always inspired for the "vocal for local" but now we are feeling as being cheated because we tool test drive seen a different xz while taking test drive and received a different one.

My deeply request kindly help me in anyway you can sir, or if you can arrange a meeting with Ratan Tata sir.

Eagerly waiting for your response and call.

Thanks and Regards
I took a test drive of tata altroz xz model on 19th July 2021 and booked the car same day, checking all its features. When i tool the tesr drive the car has digital instrument cluster and i was impressed by this feature, now when i received the car tata altroz xz yesterday (18th August 2021) there is no digital instrument cluster, now i have got analog instrument cluster which is totally unfair and i am completely disappointed with this.

I paid the money for xz model to get all the features that it had in it, especially for the digital instrument cluster.

Ratna tata sir's name is the first thing that we have always respected and trusted for long years but paying for the one we have selected and getting the one where this digital instrument cluster is removed is totally unfair to us.

Now, i am feeling as being cheated.
I deeply request you to please help me sir, either by replacing the analog one with a digital instrument cluster or by replacing the xz model by xz plus, whatever will be the extra amount i am ready to pay.

Please dont break our heart and the trust that we have on Ratan Tata sir, we are always inspired for the "vocal for local" but now we are feeling as being cheated because we tool test drive seen a different xz while taking test drive and received a different one.

My deeply request kindly help me in anyway you can sir, or if you can arrange a meeting with Ratan Tata sir.

Eagerly waiting for your response and call.

Thanks and Regards
Ankit Agarwal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5330
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information