[Resolved] Tata Motors — handling charges while purchasing a new tata tiago xz petrol | |||
I am planning to buy Tata Tiago xz petrol. Enquired with concorde motors, Guindy Velachery, Chennai. Received a price list which contains 9500₹ as Handling charges. Then why it is not included in ex-showroom price?. I came to know that handling charges or logistics charges should not be charged by dealers and it's illegal. Still your dealer's sales executive saying it's mandatory charge and u have to pay it. Concorde motors is a subsidiary of Tata motors and it is Tata own showroom. What's the use? You are not able to give a correct quote to a customer who wish to buy your product. E-mail: [protected]@gmail.com Was this information helpful? | |||
Dec 31, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Nov 24, 2018 Updated by harivijay1994 Some more screenshots which proves how concorde motors, chennai is charging the customers  Verified Support Nov 29, 2018 Tata Motors Customer Care's response Hi Surendra, Our team tried to contact you on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further. Regards, The Tata Motors Team Verified Support Nov 30, 2018 Tata Motors Customer Care's response Hi Surendra, As per the update received from our team, we understand that they have contacted you and confirmed that you will be visiting the workshop as per your convenience. If you require any further assistance feel free to connect with them and they'll definitely assist you with it. Regards, The Tata Motors Team | |||
 2 Comments | |||
Comments
Hi,
I am having the same issue. I was unnecessarily charged the handling charges by the dealer : Trupti Enterprises.
As its illegal dropped mail to tata motors customer care but no response yet. Simply they are cheating customers.
Regards
Smruti Mohanty
I am having the same issue. I was unnecessarily charged the handling charges by the dealer : Trupti Enterprises.
As its illegal dropped mail to tata motors customer care but no response yet. Simply they are cheating customers.
Regards
Smruti Mohanty
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We're concerned to hear about your experience and have informed the relevant team. They will connect with you soon to assist further.
Regards,
The Tata Motors Team
Our team tried to contact you on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.
Regards,
The Tata Motors Team