Iam boga venkatesh have purchased a commercial vehicle TATA INTRA V20 BSIV diesel bearing chase number MAT535067 KYG 18121 invoiced on 24/3/2020 and taken delivery on 31/3/2020 at LB NAGAR showroom. You people have not explained about first servicing of my vehicle due to all india lockdown at delivery time and after that their was no communication from the showroom people till date regarding first servicing of my vehicle. When myself went to lbnagar showroom regarding servicing of my vehicle then they people said me to go to auto nagar service center they have taken my vehicle inside and checked the vehicle and open the engine oil seal. Suddenly they poured the oil inside the vehicle and said me to take the vehicle to patancheru showroom
They have questioned me that why you open the seal and they people are saying that there is no free serive to my vehicle.
They are saying that there is a problem in engine.
They have not intimated me about the first service apart from that they are showing me the telephonic records of [protected] mobile number informing about first service on 23rd june, 24th july and 5th august bt the mobile number mentioned was not mine. Finally they people are asking me to charge huge amount for servicing of my vehicle. If you people have informed me about servicing of my vehicle at proper time problem may not happened. Please clear my vehicle problem orelse replace with a new vehicle or refund my money and take the vehicle. Sir please do favour for me because iam a farmer i cant bear that much money
If you people do not take any action about my complaint i will sucide infornt of your showroom.
Thanking you
BOGA VENKATESH ([protected])
TATA INTRA V20
CHASE NUMBER 18121.
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