[Resolved] Tata Motors — insurance issue with my tata altroz purchase

Prince Surana

Address:

C/o Dr R S Deka, House no. 1, 2nd Floor, Kanaklata Road Narayan Nagar, Kamrup Metropolitan, Assam, 781009

I tried to contact tata motors customer care regarding my issue but the response was pathetic. I even mailed with mail i'd [protected]@gmail.com to [protected]@tatamotors.com but there was no reply. I am trying in this forum and complaint is that i booked altroz and had quotation mentioning insurance as 39030 but the actual premium charged was 33687 higher than my quotation. And i have already paid the quoted amount of 826687 in full and today took the delivery of the car. Kindly look in to the matter and reply as soon as possible.
Dealer - bimal cars
Basistha chariali, guwahati, assam

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Apr 6, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

Tata Motors Customer Care's response Hi,

We'd really like to look into the concern you've raised. Please share your contact number via private messages, so that we can connect with you for further help.

Regards,
The Tata Motors Team