Tata Motors — Loan and customer support behaviour

It is requested to say that I am Nagendra Ray, Chairman, Shantiniketan Secondary School, Bankat, Motihari, East Champaran (Bihar) - I deposited in Jagat Radha Motors, an advance of Rs.Two lakhs (200000) for Tata Winger from Tata Motors as well as loan Process done by Tata Motors finance Company ltd. I waited for many months • The tata winger was not delivered as there was shortage and unavailability of the vehicle, but seeing its need, I purchased the vehicle from another company.
Requested to cancel the vehicle and send back my advance Deposited money . But till now the amount has not been refunded. Today on[protected] time at 7:58 am a letter came stating me to pay whole amount.
I tried calling local Tata motors manager but he asked for my debit card number and otp .
When I refused he used abusive words and said dont call me again we will not refund your money.
His name is VIVEK kumar verma, [protected]
So please cancel my loan and refund my advance deposited ASAP.
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