[Resolved]  Tata Motors — moisture issue in left headlight tata nexon

Address:Dharwad, Karnataka, 580032

We had purchased tata nexon in the month of july 2018. On 2nd day itself moisture content was accumulating in the left headlamp. It was informed that any issue will be rectified on the 1st service. They did not attend the issue. On 2nd service we strictly warned that this time moisture issue should get rectified or else we will complaint it to next level. Now they are quoting a silly reason stating that due to installation of cutout the moisture is getting accumulated. We would like to bring to their kind notice that 2nd day of the vehicle purchase itself the moisture content was seen and only after 10 days we had installed cut out. Before buying a tata car they promise a good after sales service. But this is what we get.
Secondly they have charged (Billed) rs 120 for pick up and drop which is reasonable but while dropping the car the person has taken rs 200. If v r not satisfied with the service then what is the use in buying tata vehicle. Pathetic service... Really disappointed...
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Jan 3, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2018
Tata Motors Customer Care's response
Dear Aniket,

We're disappointed to hear about your concern and want to help you with it. Kindly share your contact information, car chassis number and the dealer details via messages as it will help us to assist you better.

Regards,
The Tata Motors Team
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