[Resolved] Tata Motors — my car's, original part replaced | |||
Car reg. Mh 03 bc 9874 met an accident on 19/8/2019 and was taken to inderjit motors mira road. Despite of 0 debt insurance i am billed 13211/-. Even that is fine i understand but they have replaced turbo of the car because or which car pick up has reduced drastically. First they were stating that car has speed governor installed which is not true. Its been a month till now they have not resolved the problem. And now they are telling to replace turbo which will cost me 22000/-. Before the accident it was fine and now because or turbo car doesn, t go beyond 100/kmhr. Was this information helpful? | |||
Oct 19, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Sep 18, 2018 Tata Motors Customer Care's response Dear Customer, We regret the inconvenience caused. Please share with us your contact details, car model and it's chassis number, so that our team can get in touch with you to assist accordingly. Regards, The Tata Motors Team Sep 18, 2018 Updated by Ggdtfcch Contact no.[protected]Its Tata Zest xm diesel variant 2016 model  Verified Support Sep 18, 2018 Tata Motors Customer Care's response Dear Customer, Thank you for sharing the details. However, we request you to share your contact number via a private message, so that our team can connect with you to assist further. Regards, The Tata Motors Team | |||
 2 Comments | |||
Comments
Mpo9 cu 6693 tata tiago diesel vehicle clutch plate damaged today only 16500 km running. So please do some thing [protected]. Vehicle at shyam tata service Abroad Rao indore
Tata Motors Customer Care's response, Sep 21, 2018
Verified Support
Hi Keshav,
We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.
Regards,
The Tata Motors Team
We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.
Regards,
The Tata Motors Team
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20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
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We're disappointed to hear about the experience you have had and would like to help you with it. Kindly share your contact details, car chassis number and the dealer details as it will help us to contact you and assist accordingly.
Regards,
The Tata Motors Team
Showroom 56 Ground floor
Main Ring Road, Lajpat Nagar 3
New Delhi
110024
Date- 25/Oct/2018
Dear Sir/Madam
Re: Tata Nexon XZA+ 2018 model,
Reg No- ICNCMA1819000118
On 21-June-2018 I purchased my car from your dealership. Unfortunately, the vehicle has not been satisfactory because of the following problems within couple of months:
1. Within 2 months of 1st service on 20-August-2018 within 10 days a belt near the engine broke down in the middle of the night and the car needs to be tow down.
2. The agency people on complaint directly changed the belt and do not have any valid reason for it and just replacement was the only option.
3. Post the replacement when car is moved to Reverse Gear and then shifted to Automatic gear (Driving mode) the steering gets tighten for 20-30 seconds.
4. The digital screen gets blacken up automatically and comes back after some minutes multiple times.
5. Within 3000 KMS I can see the above mentioned problems in my car
The service engineers do not have any specific reason for the broken belt and only replacement was done and post it I am not at all satisfied with the car performance.
I believe that this response is unfair and I would like a written statement explaining your company's position and what you will do about my complaint.
I want a permanent fix or the issues that I am facing or if required I want the replacement to be done.
I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 15 days that is by 10-Nov-2018 I will file complaints with the appropriate consumer agencies and consider my legal alternatives.
I am enclosing copies of my receipt. I may be contacted at the above address and phone number.
Regards,
Sunny Madan
H. No 34 NIT 5 Faridabad
121006
Haryana
8585954584