Tata Motors — Nano DL 10CM 7179

Address:

110021

Nano DL 10CM 7179

Nano 2014 model vide order NOSO-ConMtr[protected] dt 05.04.2014 from concorde motors new Delhi. South Extn II.

to begin with I was given an older model than was booked till I pointed out. the correct vehicle was given after a few weeks.

Even since the vehicle has had numerous numerous problems requiring excessive visits to the workshop at Mohan Industrial ARea mathura road New delhi workshop.

these are :-

Excessive noise from rear. A bolt found broken ( I think to do with the exhaust manifold) at least four times.

Check engine light coming on at least eight to nine times. the vehicle comes back saying problem is resolved only to se the light coming on after a few weeks or months.

Driver door lock getting stuck from inside twice leading to security concern.

Door handle mechanism has given way in normal use requiring replacement of two handles. Replacement was being charged for by dealer till mater raised to Tata executives.

Last occasion the check engine light had come I had spoken to Mr Archit Chandrashekhar and it was agreed that next time this happenned replacement of vehicle should be considered.

The check engine light was reported again on 10.08.2016 . Vehicle was
returned on 31.08.2016.

On 03.09.16 the check engine light was seen again, this time accompanied with a high and abnormal sound at the rear while accelerating normally. this sound was very abnormal when accelerating in neutral gear. Probably the same problem in exhaust manifold as earlier.

I also find a reluctance on the part of the workshop to clearly record the problem ( specially check engine light ) and state what has been done to rectify it. Even when recorded after insitence it is done in a vague manner.

MY PRIMARY CONCERN FROM THE BEGINING HAS BEEN THAT CONCORDE MOTORS MAY HAVE PASSED OFF A DEFECTIVE VEHICLE TO ME JUST AS THEY TRIED TO PASS OFF AN OLDER MODEL TILL CAUGHT REDHANDED. Only this can explain the recurring, numerous problems for which I lose use of vehicle, time and money ( in terms of fuel to and fro to the the workshop)

I REQUEST THE FOLLOWING :-

As the check engine light could mean a deeper problem which has as yet not been identified, I request a through inspection by tata engineers ( hopefully without anymore inconvenience to me in time and expense.)

An assurance that should this problem recurs, the vehicle would be replaced with all paperwork completed at your end please.

a nodalpoint at TATA Motors for any future problems on this vehicle.

The last job card number for engine check light is : JC-ConMtr-DP[protected] dt 16/08/2016.

my email id is [protected]@gmail.com