[Resolved]  Tata Motors — nexon xz+ jerking issue

Address:411051

Hi,
My name is unmesh. I would like to raise a complaint regarding faulty product.
I have purchased nexon diesel car on 21st feb18. Immediately after a week or so, i have started experiencing sudden jerks while driving.
While driving, car doesnt drive seamlessly and there is a huge noticeable pause while accelerating the car. It happens so frequently. I hv raised this issue during all my service visits and also in between. This is disappointing that no one is really seems to be interested in addressing this issue permanently.
Every time, service dealer either updates the software or clears the logs. Issue remains same.
And i am surprised that despite of so many complaints raised by many owners on same issue, tata motors doesnt' seems to be taking any action in order to bring permanent fix to this issue.
Not sure how they will be able to compete with the international brands.
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May 10, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
Tata Motors Customer Care's response
Hi Unmesh,

We're concerned to hear about the problems you've been facing and we'd like to help you with this. Please share your contact information, dealership details, and vehicle chassis number via a private message, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team
Apr 05, 2019
Updated by Unmeshkarmarkar
My number is [protected].
Dealership name: Concorde Motor, Baner
Chassis no: MAT627162HLP15479
Verified Support
Apr 05, 2019
Tata Motors Customer Care's response
Hi Unmesh,

Thank you for sharing the above details. However, please provide your contact number via a private message, so that we can view it and share with the relevant team for further assistance

Regards,
The Tata Motors Team
Apr 07, 2019
Updated by Unmeshkarmarkar
Not sure what this private message means...can u pl elaborate here in layman's language
Thx
Verified Support
Apr 08, 2019
Tata Motors Customer Care's response
Hi Unmesh,

We'd like to inform you that, due to security reasons we're unable to view your contact details here. Hence, we request you to send it via the message option of the consumer complaints forum.

Regards,
The Tata Motors Team
Complaint comments 

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Can u connect with Concorde motors, Baner to get my contact details pl. I really am not able to find any option for sending my contact details through private message here. This is becoming more frustrating now.

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