[Resolved] Tata Motors — non delivery of tata harrier

Devojit Bordoloi

from Bengaluru, Karnataka

Address:

HNO:-1-26/1/42, OPP: GACHIBOWLI STREET NO 1 SERLINGAMPALLY, Gachibowli, Hyderabad, Telangana 500081, Hyderabad, Andhra Pradesh, 500081

I booked tata harrier on 22/04/2019 with the below commitments from venkataramana motors, gachibowli with the below listed commitments from them.

1. Cash discount of rs. 20, 000.00
2. Accessories worth of rs. 10, 000.00
3. Car exchange value of rs. 5, 10, 000.00 for my ford ecosport of 2013.

I cleared everything from my end, down payment of rs. 5, 00, 000.00 on 02/05/2019, they got the finance money on 08/05/2019 and now they are not delivering my booked car as they are saying that they cannot give me the promised exchange rate. They made me sit in their showroom on 5/8/2019 for 4.5 hours and send me home without the car and since than i have been waiting helpless.

Thanks,
Devojit bordoloi

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Jun 15, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Tata Motors Customer Care's response Hi Devojit,

We're disappointed to know about the experience you've had. Please share your contact number and booking details via a private message, so that our team can connect with you for quicker assistance.

Regards,
The Tata Motors Team

May 14, 2019

Updated by Devojit Bordoloi I did share my contact details now, hope to get a call/resolution/complaint number since i didn't get any since 06/05/2019. Hope this forum works.