[Resolved]  Tata Motors — non-supply of papers on time and fine by r. t. a. office and non-supply of all accessories

Chakra dhar bahuguna r/o ‘shree vihar sadan’
Senior advocate, high court new dugai colony
Chamber no.45 ramgarh road, (Behind
High court, nainital-263001 reewa retreat hotel)
Phone:[protected] near dr. Aan singh market, mobile:[protected],[protected] bhowali (Nainital)- 263132
E-mail - [protected]@rediffmail.com fax no.[protected]
E-mail - [protected]@gmail.com date:[protected]
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Dear sir,
Following are relevant facts and description-

1. Right from the year 2001, i am permanent customer of tata motors.in 2001, i had purchased tata indica.in 2010, i had purchased tata indigo maza. Now in 2018 i have purchased tata hexa xt. But this time, deal did not end fairly due to sheer fault on the part of concerned sale executive and the official of authorized agent of tata motors.
Now it depends on to your company as to how much importance your company gives to your permanent customer in dealing with the situation explained hereto below:
2. Gola ganapati motors, haldwani (Nainital) has its one show room at rudrapur as well, wherefrom i purchased the tata hexa xt car on[protected] and it was told by sale executive mr. Vanshaj that all relevant papers like sale certificate etc. Will be issued from haldwani head office, the next date i. E. On[protected] and it will be sent by courier service or through staff person at my residence at bhowali (Nainital) but despite repeated requests, papers were not sent to me till[protected].
3. Due to non-supplying of sale invoice and sale certificate etc. On time, a fine of rs.6694/- was imposed on me while getting my tata hexa xt car registered at r. T. A. Office, haldwani (Nainital).
4. Ultimately, i had to send my person to rudrapur office of gola ganapati motors and then to haldwani head office to collect papers on[protected] and then only papers were supplied to my person at haldwani office on[protected] at about 2.00 p. M.
5. On[protected] i applied for registration of tata hexa xt car at haldwani r. T. A. Office and it was informed that 'proof of fitment of fasttag' was not with the papers and then on[protected] the said paper was released from haldwani head office to me.
6. Since the date[protected] was 8th day from the date of purchase of car i. E.[protected], a fine of rs. 6694/- was imposed on me due to sheer fault on the part of concerned sale executive, rudrapur and the official of authorized agent of tata motors at haldwani.
7. Moreover, side steps, perfume and car cover were not supplied to me with the accessories items, despite assurance by mr. Vanshaj, sale executive at rudrapur.

Please do the needful and inform me at the earliest about the action taken by your office and consequential result to compensate your customer.

Applicant,

C. D. Bahuguna, senior advocate,
High court, nainital.
R/o bhowali, ramgarh road,
District nainital-263132.