[Resolved] Tata Motors — not getting spare parts

Yaima

from Saiha, Mizoram

Address:

Imphal East, Manipur, 795001

I have order a AC compressor for safari storme through Tiddim motors (servicing center) imphal almost a month back till now I didn't get the parts. You pls tell how much time does it take to reach the parts. And now I have another problem power starring motor has broken it also 15 days back I have given to servicing centre to replace the parts. Does it take so much time to get parts of tata vehicle

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Aug 26, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Tata Motors Customer Care's response Dear Yaima,

We are concerned to know about the inconvenience caused. Please share your contact details and car chassis number, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team

Jul 13, 2018

Updated by Yaima [protected]
Chassis number MAT617033CNN12626

Verified Support

Jul 16, 2018

Tata Motors Customer Care's response Dear Yaima,

Thank you for providing the car chassis number. However, it would be helpful if you could also share your contact number and email id for quicker assistance.

Regards,
The Tata Motors Team

Verified Support

Jul 20, 2018

Tata Motors Customer Care's response Dear Yaima,

Our team tried to contacting you on the number provided, however, the number was not reachable. We request you to share an alternate contact number or a convenient time to help us get in touch with you, so that we can quickly resolve your concern.

Regards,
The Tata Motors Team