[Resolved] Tata Motors — overheat and cng mileage not required

AbhishekGore

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, Y

Car was purchased on 2014 on a taxi permit numbering mh 01 bt 6570.
The car is getting overheat and cng mileage is not getting as expected though we are doing cng settings every 15 days.
Your service centre had given us warranty of not overheating and proper mileage but the problem continues.
Current mileage is 8km/1kg cng.
So i have left my car in your service centre at concord motors worli.
Sir i am widow woman.
Not you tell me what should i do, pay bank installments or my home expenditure and what i give to driver commission.
My home is totally based on the car income only.
If you are unable to help me then i don't want your car i will pay your balance bank installments anyway.

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Jul 17, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Jun 10, 2018

Updated by AbhishekGore Car was purchased on 2014 on a taxi permit numbering mh 01 bt 6570.
The car is getting overheat and cng mileage is not getting as expected though we are doing cng settings every 15 days.
Your service centre had given us warranty of not overheating and proper mileage.
Send your company technician first to check car and give me in writing about the same problem doesn't occur again.

Verified Support

Jun 11, 2018

Tata Motors Customer Care's response Dear Abhishek,

We have responded to your concern here: https://bit.ly/2l3N9ho. We request you to check and acknowledge the same.

Regards,
The Tata Motors Team

Jun 12, 2018

Updated by AbhishekGore Car version: Tata Indica GMAX Version
Contact details : Yuvraj Pawar, Worli
[protected]
Car chasis number: MAT600822EP806377

Jun 20, 2018

Updated by AbhishekGore Respected sir/madam,
Your members have called us that they will come in just two days and check our car for the problem mentioned as earlier. But till now they didn't have come. What should I do next. If you are not interested to check my car please say it to me clearly I have another options.
Thank you for your better service.