[Resolved]  Tata Motors — paid for part to part maintenance but not provided by service centre

Address:

12-195, Krishna Nagar RRV Puram, Visakhapatnam, Andhra Pradesh, 530029

Dear sir,
I am sai jagannath residing at vizag, i am having tata tiago my vehicle registration no ap 31 dn 0039 and it is on my wife's name y v n varalakshmi. I am very much happy with the performance with the vehicle, but pathetic service by one of your distributor m/s shiv sankar motors visakhapatnam.

I have raised complaint against them cited above complaint number[protected]. After raising this complaint i have not received a call from you. But after that nobody bothered about complaint. Neither from distributor nor from central team.

To brief about my complaint, i was offered to pay rs.6400 for ptop by m/s shiv shankar motors on 1st oct 2018. I have paid through credit card, and i am holding the statement of it. On that day perhaps their system were not working, they haven't given document except written bill which i list it. I was waiting since 1 year no other communication regarding the deck.

At last 2 weeks before i visited to the distributor asking about the document, the person simply told no data available with them. I requested him to check he denied and replied no way evident that i have come earlier neither to avail additional warranty nor for service. If so while in my statement it's reflecting then how come it's possible. He was replied such arrogant and asked me can escalate to any extent. I was escalated the issue to you.