Dear sirs,
We are a procurement company in jhb that supplies different construction and public companies in various african countries.
Many of our customers have tata trucks (70 units). For many years we have purchased service and maintenance parts from your representative in elandsfontein.
But for the last few months their service has become worse and it is impossible to work with them.
We have orders that have been placed and paid months ago, but we still haven t received the parts to repair the trucks. They are stopped in the yard. These trucks are suppose to be working!! All repairs are urgent!
How can my customer work if these trucks are not repaired? They are urgently required at the construction sites.
We had no other solution, but to inform you of what is happening with your representative and kindly ask you if there is any other way we can purchase the parts required.
As it is notorious that we can not work this way.
Augusto pinto
My way exports sa[protected]
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