[Resolved]  Tata Motors — parts replacement for tata nano cx.

Address:

Kolkata, West Bengal, 700053

I own a 2010, tata nano cx silver colour. It has run 36000 kms, always serviced timely. There was a sudden issue of over heating and engine knocking on 2nd october 2018. The car was towed to the workshop of dulichand motors, kolkata. They kept the car for 10 days and replaced the fuel pump, spark plugs, cables, coolant reservoir hoses, and such as they diagnosed that the coolant wasn't flowing efficiently around the engine which caused the over heating. The bill came to around 8k excluding the towing charges. After taking delivery, i drove it for 300 kms, and the same knocking and overheating problem was noticed. So immediately i complained to the service advisor mr. Bakshi, who said they will arrange for free pickup and will fix the issue in no time. It has been 2 months, that they have not picked up the car or rectified the issue. Repeated reminders went in vain. So i was bound to put up the complaint here. This is a family car, and i am scared to drive it as it might make the issue more complicated. Overheating problem is persistent. I hope this complaint gets addressed, and my car becomes dribeable again.