[Resolved] Tata Motors — peps key of nexon not given

vivekdev

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi,

I purchased tata nexon on 6 jan 2019 from malik motors, banjara hills, hyderabad. I was told the second key (Peps key) will be delivered to my home in a week. Today it will be exactly two months since i took the car but did not receive the peps key. I have been calling and messaging the sales representatives repeatedly and they always it will be given tomorrow or in two days or most of the times they just don't respond. Utter disappointment and lack of customer dedication from this dealer. Thumbs down.

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Apr 12, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Tata Motors Customer Care's response Dear Vivek,

We regret the inconvenience you have been facing and would like to help you with it. Kindly share your contact number and the car chassis number via a private message, so that we can highlight your concern to the relevant team.

Regards,
The Tata Motors Team