[Resolved] Tata Motors — poor service and keep giving trouble by service team

Roshhcl

from Noida, Uttar Pradesh

Address:

Kannur, Kerala, 670672

Hi tata team,
I am totally disappointed with the service being given by tata cars dealers. Tata nexon kl 58y 0396, had to take to kvr, kannur, kerala tata authorized service centre for a body work. First case, new bumper the paint was gone at may places, i had to take that again, the did seliver it back without proper painting again. I had to return it again for painting and head light moisture issue (Which is kmown nexon issue) they returned the car 3 days back with reverse sensore and indicator not working and headlight same issue still. Totally tired with the service being offered by the unprofessional teams. Being tata employee (Tcs) for the last 10 years, feel sad that these kind of dealers spoiling tata brand value.

Hoping someone would acknowledge this and get my car on right track.

Roshan
[protected]

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Aug 26, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Tata Motors Customer Care's response Hi,

We're sorry that you've had to face this and would like to help. We've shared your concern with our team and they will soon get in touch with you to take this forward.

Regards,
The Tata Motors Team

Verified Support

Jul 23, 2019

Tata Motors Customer Care's response Hi,

We understand that our team has contacted you and confirmed that they will be visiting at your place on 24th July 2019 to replace the reverse light switch. If you require any further assistance feel free to connect with them and they'll definitely assist you with it.

Regards,
The Tata Motors Team