[Resolved]  Tata Motors — prerana motors have sold a car with an accident history as a new one

Address:

560010

Hello team,

I recently took a delivery of hexa 4x4 from prerana motors, rajajinagar. I was initially promised delivery of the car on the 4th of may. The sa told me the car had reached their dealership on the 3rd and i should be able to check out the car on the 4th of may. When i went to the dealership to check out the car, i was told some stories that there was some confusion and my car had still not arrived to the dealership. They promised to deliver the car on the 6th of june but again the same story played out. I was eventually shown the car on the 9th of june and after checking out the car i consented to get it registered in my name. I was told the car was delivered only on the previous day (8th of june) and there was no mention of any repairs made on the car, let along the accident history of the car.

Today when i was looking at the service history of the car, i see that the car was in the workshop for accident repairs on the 7th may. I was shown the car on the 9th may and was registered on the same day and took the delivery on the 10th of may. I was never informed by the dealer that there were repairs carried out on the car.

I have been trying to speak to the management in prerana motors since early morning today and all i’m able to speak to is the sa. When i ask them for the sales manager or a customer relationship manager i’m told they are on leave, out for lunch or some other excuse. Since i’m not able to reach out to any one in the prerana motors i’m reaching out to you for assistance on the same.

Me and my family are very particular about driving in an car with accident history. I kindly request you to provide me with a new vehicle.

I’m also attaching the service record for the accident repairs.