[Resolved] Tata Motors — refund for tata zest xe | |||
Dear sir/madam Tata zest xe as siddhanath tours and travel On 20 december i purchased tata zest xe from your dealership. Unfortunately, the salesperson didn't work properly. I made the down payment on 3 december while the loan was disbursed on 15th december and car was delivered on 20 december. The concerned person hasn't yet proceeded with the procedure of the car delivery, as i haven't received the car passing from your side. Hence the passing procedure or payment of the fees, i did it on my own expenses. Now i have applied for the refund fees which i had paid for the passing purpose to your office, also a cancelled cheque is provided to you. Still i have not received any refund from your side. Most important the cng kit provided by the showroom isn't working properly and i haven't received an official bill of the same. So i hereby request you to please refund me the fees involved for the passing procedure. If it's not possible for you to refund, please collect the car back and refund me with the whole money. I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 5 february, i will consider taking further action to resolve the complaint either through the department of commerce or through the courts. Yours faithfully Was this information helpful? | |||
Mar 10, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 Tata Motors Customer Care's response Hi Sachin, We're concerned to hear about the problems you've faced and we'd like to better your experience. Please share your contact details and the car chassis number via a private message, so that our team can soon connect with you to assist further. Regards, The Tata Motors Team | |||
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